The Xcel Energy Center Box Office is located in the main lobby at the southeast entrance of Xcel Energy Center (Gate 1).
Box Office Hours
Box Office Regular Hours
Monday – Friday from 12 p.m. - 5 p.m.
Closed Saturday and Sunday.
Event Days: Open four hours prior to ticketed event time.
Only credit card payment is accepted for box office transactions. Cash is not accepted.
Please note: Tickets are not available to purchase at the arena box office on the first day of the general public on sale for non-Wild events (i.e., concerts, family shows). During this time, tickets may be purchased online at Ticketmaster.com. Any remaining tickets following the first day of the general public ticket sales will be available for purchase at the box office on the next business day the box office is open.
199 West Kellogg Boulevard
Saint Paul, MN 55102
651-726-8240 (This number is only for event information and cannot process ticket orders.)
Will Call Information and Policies
Box office will call windows open 90 minutes prior to scheduled events. For Minnesota Wild games, will call generally remains open through the start of the third period. Closing times vary for concerts and other events. Once the box office has closed for business during an event, all unclaimed will call tickets are available at the Gate 1 security desk.
Will call tickets may only be claimed by the person whose name appears on the will call envelope or the name provided in the Ticketmaster transaction at the time of purchase. Proper photo identification (valid driver’s license or passport) and a signature are required to claim will call tickets. An order confirmation number and purchasing credit card may also be required, if applicable. Will call name changes are not accepted via phone and information regarding will call tickets is not shared over the phone.
Mobile Entry / Digital Tickets
Xcel Energy Center events use digital tickets for mobile entry to access the arena. Mobile tickets are like an airline boarding pass which can be accessed with a smartphone via the Ticketmaster app or mobile site in a bar code format and scanned at the gate for entry. Mobile tickets are protected by Ticketmaster’s SafeTix™ technology. SafeTix™ continually generates a new and unique barcode that automatically refreshes every few seconds so the barcode cannot be stolen or copied, keeping your tickets safe and secure. Screen shots are not accepted for entry.
Pro tip for faster mobile entry: Add your tickets to your phone's "wallet" and have a fully charged battery. Log on to your Ticketmaster account and add the mobile tickets to your Apple Wallet/Google Wallet app. This bypasses the need for Wi-Fi or cellular data at the gates.
Gift cards are available for purchase online or in person at the Xcel Energy Center Box Office. Gift cards may be used to purchase tickets in person at the box office, at most concession stands in the arena, and for merchandise in the Hockey Lodge.
Xcel Energy Center gift cards may not be used for Ticketmaster purchases. The Xcel Energy Center Box Office does not accept Ticketmaster gift cards for purchases.
Secondary Ticket Market
The only authorized ticket sales agents for Xcel Energy Center events are the Xcel Energy Center Box Office, Xcel Energy Center Sales Department and Ticketmaster. Tickets purchased from any other source may not be valid. Xcel Energy Center is not able to honor, replace or refund invalid tickets. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Craigslist, StubHub, etc.), you risk purchasing counterfeit or invalid tickets.
The ONLY authorized ticket resale service for Xcel Energy Center event tickets is Ticketmaster's Ticket Exchange. Ticket Exchange is an online service that enables premium and fan-to-fan transactions. More information on Ticket Exchange.