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Billie Eilish
Mar 15, 2022

Billie Eilish

Negative COVID-19 test or vaccination card required for entry.

Mar 15, 2022

Billie Eilish

Negative COVID-19 test or vaccination card required for entry.

Vaccine and COVID-19 Testing Protocols

The Event Organizer is requiring all attendees of this event to be fully vaccinated against COVID-19 OR to have received a negative diagnostic COVID-19 test within 48-hours prior to entering the venue.HOME TESTS ARE NOT ACCEPTED FOR PROOF OF NEGATIVE TEST. In attending the event, you certify and attest that you and all individuals in your party attending the event will abide by the following regulations:

All fans will provide proof of being fully vaccinated against COVID-19 (14 days past final vaccination shot) OR will present proof of a negative diagnostic COVID-19 test within 48-hours of the event. Unvaccinated fans under 12 years of age will be required to take a diagnostic COVID-19 test within 48-hours before the event and will provide proof of negative result prior to entering the venue. There will be staff checking vaccination and/or proof of negative tests at the venue and denying entry to those non-compliant with these requirements.

Entry requirements and venue protocols are subject to change.

To expedite entry, consider uploading proof of vaccination or negative test result in advance. If you are uploading a negative test result, please wait until 48 hours prior to the show (7:30 p.m. on March 13) to complete. Check in here.

Click here for MDH COVID testing site locations.

Face Coverings Required

Mask wearing will be required.

No Bags Permitted

NO BAGS are permitted inside the arena to help reduce staff touchpoints and expedite entry times for guests. This includes clutches, clear bags, purses, backpacks, fanny packs, etc. Medical and diaper bags are permitted at Gate 1 and are subject to x-ray screening. Small wallet in pocket or on lanyard permitted.

Floor Tickets

Guests with floor tickets must enter at Gate 1.


The Reserve, our upscale lounge on the Bremer Bank Suite Level boasts an eclectic, chef-driven menu and an array of cocktail options. This lounge is open to all guests with suite level tickets or reservations. Make a reservation.

Mobile Entry

Pro tip for faster mobile entry: Log on to your Ticketmaster account and add the mobile tickets to your Apple Wallet/Google Wallet app. This bypasses the need for Wi-Fi or cellular data at the gates.

Mobile tickets are like an airline boarding pass which can be accessed with a smartphone via the Ticketmaster app or mobile site in a bar code format and scanned at the gate for entry. Mobile tickets are protected by Ticketmaster’s SafeTix™ technology. SafeTix™ continually generates a new and unique barcode that automatically refreshes every few seconds so the barcode cannot be stolen or copied, keeping your tickets safe and secure. Screen shots are not accepted for entry.

Click here for more details on mobile tickets.

Digital Payment Only

Only credit card and mobile payment (Apple Pay, Google Pay, etc.) are accepted for concessions, retail and parking transactions. Only credit card payment is accepted for box office transactions. Cash is not accepted.

Concessions - Mobile Ordering and Digital Payment

Xcel Energy Center now has convenient and contactless in-arena mobile ordering for concessions using the NHL Mobile App, or visit the Guest Services desks in the arena for information about our menu offerings.

Credit card and mobile payment (Apple Pay, Google Pay) are accepted for concessions.

Concession availability may vary based on event.




Apr 2024