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Sara Bareilles
Oct 16, 2019

Sara Bareilles

Oct 16, 2019

Sara Bareilles

Bag Policy

In an effort to provide a safe environment, Xcel Energy Center limits the size and type of bags allowed inside the arena. Fans are encouraged to leave non-essential items at home. Fans can only carry into the arena the following style and size bag:

  • Clear tote (plastic, vinyl or PVC) that does not exceed 12" x 6" x 12" or a plastic storage bag that is maximum one gallon, resealable and clear.
  • Small bags, such as a small clutch purse, that are approximately the size of a hand with or without a handle or strap will be allowed but must not exceed 5" x 8".

Mobile Entry

Pro tip for faster mobile entry: Add your tickets to your phone's "wallet" and have a fully charged battery.

Mobile tickets are like an airline boarding pass which can be accessed with a smartphone via the Ticketmaster app or mobile site in a QR code format and scanned at the gate for entry.

Once you are within 48 hours of your event, log on to your Ticketmaster account and add the mobile tickets to your Apple Wallet/Google Wallet app. Once you have added to the app, your QR code will be accessible for entry. This bypasses the need for Wi-Fi or cellular data at the gates.

Guests are reminded to fully charge their smartphones prior to arriving at the venue in order to access mobile tickets. Click here for more information.

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Sep 2019