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Feb 16, 2019

Kelly Clarkson

Feb 16, 2019

Kelly Clarkson

Bag Policy

To provide a safer environment and significantly expedite guest entry into the arena, Xcel Energy Center encourages you to not bring a bag to an event or to limit the size of bag that you bring. We suggest clear totes (plastic, vinyl or PVC) which do not exceed 12" x 6" x 12", gallon size plastic storage bags or small bags or clutch purses no larger than 4.5" x 6.5". Oversized bags and backpacks are prohibited.

Xcel Energy Center Bag Policy - Dimensions and Examples

Mobile Entry

Pro tip for faster mobile entry: Add your tickets to your phone's "wallet" and have a fully charged battery.

Mobile tickets are accessed with a smartphone via the Ticketmaster app or mobile site in a QR code format and scanned at the gate for entry.

Once you are within 48 hours of your event, log on to your Ticketmaster account and add the mobile tickets to your Apple Wallet/Google Wallet app. Once you have added to the app, your QR code will be accessible for entry. This bypasses the need for Wi-Fi or cellular data at the gates.

Guests are reminded to fully charge their smartphones prior to arriving at the venue in order to access mobile tickets. Click here for more information.

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