Xcel Energy Center

You want to speak to the guy in charge? Well, here's your chance. Submit your question to Jack Larson, Vice President and General Manager of Xcel Energy Center, and he and his staff will respond.

Your question may be one we get often. If so, we’ll post it and the answer here for others to see, too.

The most commonly asked questions Jack receives are about seating locations at Xcel Energy Center, mainly for concerts. Many factors affect the layout of a show (stage, lighting, sound, secondary stage, sound board, etc.) and because of those complexities, it’s not possible to answer specific seating location questions.

Our best advice would be to view the seating chart for the specific show in question at the show’s ticketing page on www.ticketmaster.com. The seating chart is marked in general sections to help you determine your approximate location. Additionally, our Director of Guest Services explains our seat numbering system in this video.

There's got to be something you've wondered about -


	Jack, I've always wondered how the design at center ice changes so quickly between the NCAA Frozen Four and Wild games. Do you know how they do it? - Kevin from Hermantown, MN	Posted April 12, 2011

	Kevin, There is a lot of advance planning as well as many staff that work together to make a 'changeover' possible. This video shows you how it's done. It starts with the Wild game on April 2 followed by a Swarm game and then the arena is changed over and ready for the Frozen Four. Thanks for writing in, Jack

	When I purchase tickets on ticketmaster I get a fee per ticket (so $11 Disney on Ice tickets now become $17). If I come to the box office is there still a "fee"? - Erin from St. Paul, MN	Posted November 16, 2010

	Erin, There are no additional ticketing fees if you choose to purchase tickets in person at the Xcel Energy Center Box Office. More information on the box office and purchasing tickets for Xcel Energy Center events, including Minnesota Wild games, can be found here. Thanks for writing in, Jack

	Are there any new or healthy food items this year? - Bonnie from Roseville, MN	Posted October 13, 2010

	Bonnie, New food items this year include: - Organic food at section 109 featuring Nature's Prime Organic Sausages and the Signature Levy Restaurants Veggie Burger - State Fair food at section 115 featuring pork chop on a stick, foot long corn dog and frickles - Stir Fry at section 118 - Espresso and Cappuccino at section 119 - Frickle Burger at section C36 - Shrimp Basket at section C14 Thanks for writing in, Jack

	Our daughter, who is 13 years old, is going to the Lady Gaga concert on Monday the 30th. She has general admission/seating. She is short and wants to make sure she is close to the front of the line so that she can see better. She and her friend want to arrive at Xcel Energy Center at 5am the morning of the concert. My guess is the police would not want that and neither do we. Could you tell us what the best time for her to arrive and wait in line? Is it safe for her to be waiting in line outside? Thanks for your help! - Joe from Spooner, WI	Posted August 23, 2010

	Joe, Thanks for your email. I know it's a difficult call to make. Hopefully this information will help: Xcel Energy Center's Gate 1 lobby opens every weekday at 6 a.m. So, on Monday, Aug. 30 and Tuesday, Aug. 31, it will be open at that time as well to begin accommodating concert attendees with general admission tickets to Lady Gaga. Gates to the arena will open at 7 p.m. for each show. Until that time, limited facilities (food and beverage, restrooms) are available next door at Saint Paul RiverCentre. Headwaters Café in RiverCentre's Kellogg lobby is open from 7 a.m. - 3 p.m. Xcel Energy Center security personnel are on site 24 hours a day. Again, hope this information is helpful and she has a great time at the show. Jack

	Jack, 2011 Red Baron Final Five...don't see it on the Xcel Event Calendar (instead I see a Wild game that Saturday). What's going? Are you not hosting this coming March? We had such a great time last year and were really looking forward to coming back to St. Paul. Xcel Energy Center was the perfect venue! Best Regards, #1 Fighting Sioux Fan - Joni from Alexandria, VA	Posted July 23, 2010

	Joni, The 2011 Red Baron WCHA Final Five will be here March 17-19, and information is now available on our website. The format has changed for 2011, so please be sure to check out the event details online. On Saturday, March 19, there will be an afternoon Wild game followed by the WCHA Final Five Championship Game in the evening. Hope to see you here in March! Jack

	We have season tickets in Section 206 for the Wild. There is a bar that is at the base of the steps. Any chance of removing that bar to see the action better? - Joe from New Prague, MN	Posted June 28, 2010

	Joe, Unfortunately, we cannot remove the metal bar. Code requires a 42" high guard rail at all ends of the access aisles (bottom of the steps). These guard rails must meet a required lbs.-per-square-foot pressure against them and this is achieved with the use of the metal supports around the glass panel. Thanks for your question and support of the Minnesota Wild! Jack

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Jason Aldean