Available at the Xcel Energy Center Tuesday through Thursday of Non-Event Days from 11:00am-2:00pm.  As a member of the 10,000 Steps Program you are eligible for prizes from Regions Hospital, Health Partners, Minnesota Wild, and the Xcel Energy Center.

Registration information can be obtained by calling (952) 883-7800. For more information on the program: http://www.regionshospital.com

Binocular Rental

The Xcel Energy Center has a limited supply of binoculars that can be rented on a first come - first served basis. A $20 deposit must be left at the time of rental. Upon return of the binoculars, $15 will be returned, thus making the rental cost $5. All binoculars can be rented at our Guest Services desk located at Section 105.

Guest Services

There are two Guest Services Centers in the Xcel Energy Center. The Guest Services booths are located on the 100 Level at Section 104/105 and at Section 206 of the 200 Level. It is staffed with knowledgeable Guest Services Representatives who will assist you with your questions and concerns. Guest Services phone number is (651) 726-8200 during an event and (651) 265-4867 during daytime.

Family Room

A room in the RiverCentre Complex can be made available for parents or chaperones of children who want to be close to the concert their children are attending, but may not want to purchase a ticket to the event. The Family Room is a quiet room with a television to watch. The Family Room is not open for every event and must be requested at least two weeks prior to the event by calling the Guest Services Manager at 651-265-4867.

First Aid
Regions Hospital First Aid Station is located at Section 104/105, next to Guest Services, on the 100 Level. Contact any Xcel Energy Center staff member if you need assistance.

Lost and Found
During an event the Lost and Found Service is located at Guest Services at Section 104/105, on 100 Level. Found items will be stored for 30 days. To learn if an item has been recovered, please call (651) 265-4800. Xcel Energy Center is not responsible for misplaced items.

Lost Children
Guests are encouraged to instruct children in their group what to do if they get lost. If a child is lost or separated from his or her group, the child should ask the nearest Xcel Energy Center staff member for help. A lost child will be taken to Guest Services at Section 104/105. Parents looking for a child should follow the same procedure. Children who retain their ticket stub are much easier to locate and bring back to their seats and parents.

Tours

Tours of the public areas of the Xcel Energy Center are available and are normally done on non-event Tuesday's at 1:30pm. Reservations are required. Alternate times may be available depending on the Xcel Energy Center event schedule.

Tours Begin at Gate 1 of the Xcel Energy Center (Southeast Entrance on Kellogg Blvd.) Our tours include a fifteen minute informative lecture on the many amenities of our complex. We then guide each tour through the four levels of our facility, explaining what each level has to offer.

To inquire about available tour dates or schedule a group tour, please call Tracy Peters at 651-726-8146. The cost is $1.00 per person (children under 6 are free).

Wheelchairs

The Xcel Energy Center has a limited amount of wheelchairs. These wheelchairs are available on a first come, first served basis. Wheelchairs cannot be reserved before the event needed. The wheelchairs can be checked out free of charge at Guest Services, which is located on the concourse at Section 105. A state issued drivers license must be left at Guest Services to ensure the return of the wheelchair.