Family Friendly Facts


Baby Changing Areas
Baby changing stations are located in all public restrooms. In addition, family restrooms are available on all levels of the arena.

Tickets for Children 
For most events children younger than two (2) years of age do not require a ticket if held on the lap of an accompanying adult. Fold-up strollers should be stored under your seat while non-folding strollers should be checked at Guest Services, located near Sections 104/105, on the 100 Level.

Lost Children
Guests are encouraged to instruct children in their group what to do if they get lost. If a child is lost or separated from his or her group, the child should ask the nearest Xcel Energy Center staff member for help. A lost child will be taken to Guest Services at section 104/105. Parents looking for a child should follow the same procedure. Children who retain their ticket stub are much easier to locate and bring back to their seats and parents.

Xcel Energy Center is now proud to offer the Tag-a-Kid Program. This is a free in-house service in which a colorful wristband is placed on a young visitor that notes their parents' seat location. The Tag-a-Kid Program helps lost children and parents reunite easily by registering the parents' contact information and noting the child’s seat location on the wristband. For additional information or to register, visit any of the Guest Services desks located at 102, C9 and 207, as well as the Suite Concierge desk.

Family Room
A family room is available for selected events at the arena. The family room provides parents or chaperones of event patrons (who do not want to purchase a ticket) a free place to relax in a hospitality suite-type environment throughout the event. Limited refreshments will be available, along with television and/or movies played on the family room’s theater-style projection system. Please contact our box office at 651-726-8240 to verify that a particular event will be hosting a family room.