Children
For most events children younger than two years of age do not require a ticket if held on the lap of an accompanying adult. Fold-up strollers should be stored under your seat while non-folding strollers should be checked at Guest Services, located at Section 104/105, on the 100 Level.

Fold-up strollers should be stored under your seat while non-folding strollers should be checked at Guest Services, located in section 104/105, on the main level.

Lost Children
Guests are encouraged to instruct children in their group what to do if they get lost. If a child is lost or separated from his or her group, the child should ask the nearest Xcel Energy Center staff member for help. A lost child will be taken to Guest Services at Section 104/105. Parents looking for a child should follow the same procedure. Children who retain their ticket stub are much easier to locate and bring back to their seats and parents.

Family Room

A room in the RiverCentre Complex can be made available for parents or chaperones of children who want to be close to the concert their children are attending, but may not want to purchase a ticket to the event. The Family Room is a quiet room with a television to watch. The Family Room is not open for every event and must be requested at least two weeks prior to the event by calling the Guest Services Manager at 651-265-4867.